Terms of service

Violet Designs — Store Terms

These terms apply to purchases from Violet Designs. For help with an order, contact cxwang0127@gmail.com.

Products and pricing
Please review each product’s material, size, finish and care information before ordering. Colours may vary between screens. Prices and product availability may change. The currency, shipping charges and any applicable taxes are shown at checkout before you place your order.

Orders
Provide accurate contact and delivery information when ordering. If an item becomes unavailable or an order cannot be fulfilled, we will contact you and refund any payment taken for the unfulfilled item.

Shipping
Orders are dispatched within 1–3 business days. Dispatch time is separate from delivery time. Shipping rates and destination availability are shown at checkout. Please read our Shipping Policy for details.

Returns and issues
We do not accept routine returns or exchanges. Contact us within 3 days of delivery about shipping damage or another issue to request a case-by-case exception. Approved returns must be unused, show no signs of wear and be returned in their original packaging. Customers pay return postage. Refunds are issued after receipt and inspection. Please read our Return and Refund Policy for full details.

Privacy and consumer rights
Personal information is handled as described in our Privacy Policy. These terms and our store policies do not limit any rights or remedies available under applicable consumer law.

Changes
Updated terms apply to orders placed after the update. The terms presented when you placed your order apply to that order.