Refund policy

We do not accept routine returns or exchanges. If your order arrives damaged during shipping or you have another issue, contact us through our Contact page within 3 days of delivery. Exception requests are reviewed case by case. Contact us before sending a return. Approved returns must be unused, show no signs of wear, and be sent back in their original packaging. Customers pay return postage. Refunds are issued after we receive and inspect the returned item. This policy does not limit rights you may have under applicable consumer law.